Joy-con drifting is the major problem Nintendo Switch users have being facing for long now. This issue brought a lawsuit back in 2019 which Nintendo is still facing. Till date fans are furiously complaining about the drifting issue.
Nintendo president Shuntaro Furukawa addressed the company’s ongoing problems with Joy-Con drift during a financial Q&A posted recently. Furukawa said the company apologizes for “any trouble caused to our customers,” noting that Nintendo is “continuing to aim to improve” its products.
Thanks to Kotaku who translated Furukawa’s statement.
We apologize for any inconvenience caused to our customers regarding Joy-Con controllers. We are continuing to improve our products, but currently Joy-Con is subject to a class-action lawsuit in the United States and is a pending issue so we cannot comment on any specific actions we may take.
We take great pride in creating quality products and we are continuously making improvements to them. We are aware of recent reports that some Joy-Con controllers are not responding correctly.
This appears to be the first official apology for the malfunctioning Joy-Cons and hopefully those promised improvements will come to the Switch’s Joy-Cons sooner or later.